Legal

Privacy Policy

Last updated August 2026.

1. What we collect

When you contact us or book a call, we collect the information you provide directly (name, email, business details). If you become a BranForge customer, the platform processes your business's WhatsApp conversations, contact details, and payment records on your behalf.

2. Where your data is processed

BranForge relies on third-party infrastructure providers, none of which are hosted in South Africa: Supabase (database and authentication), Green API (WhatsApp connectivity), and Paystack (payments). This means personal information may be processed and stored outside South Africa. We rely on consent and contractual safeguards with these providers for cross-border transfers.

3. Cookies

We use cookies to improve your experience on this site. You can accept or reject non-essential cookies through the cookie banner at any time.

4. How we use information

We use the information we collect to respond to inquiries, operate the platform for our customers, and improve our product. Customer WhatsApp contacts who message a BranForge-connected number can opt out of marketing communications at any time by replying STOP.

5. Contact us